Heating Cost Billing for Landlords: Basic Costs, Hot Water and CO2
Kevin Celentano · 2026-10-13
The metering service has delivered. In front of you is a heating cost statement with base costs, consumption units, a hot water formula and a CO2 certificate. Your tenant will read it, perhaps even more carefully than you. And if something is missing, they are allowed to reduce the amount.
Heating and hot water are the largest service charge item in most flats. According to the service charge index of the German Tenants' Association, they averaged €1.32 per square metre per month in the 2024 billing year, almost half of all service charges. For a 70 sqm flat, that's a good €1,100 a year.
This guide shows how the Heating Cost Ordinance distributes costs, how the hot water formula works and which part of the costs remains with you as the landlord. It ends with a calculation from the building's gas bill to the share of a single flat.
01Who has to distribute which heating costs and how
In a central heating system, the costs arise for the entire house. The Heating Cost Ordinance determines how they are distributed among the flats. It takes precedence over every tenancy agreement (§ 2 HeizkostenV). An exception only applies to a building with two flats, one of which the landlord occupies themselves.
Heating costs include significantly more items than just fuel. § 7 Para. 2 HeizkostenV lists them.
| Type of cost | included | Note |
|---|---|---|
| Fuel or district heating | yes | gas, oil, pellets, heat supply |
| Operating electricity for the heating | yes | pumps, burner, control system |
| Maintenance and adjustment by a specialist | yes | regular testing of operational safety |
| Cleaning of the system, emission measurement | yes | chimney sweep, as far as for the heating |
| Rental of meters and heat cost allocators | yes | unlike smoke alarms |
| Reading and billing by the metering service | yes | including consumption information |
| Repair of a defective burner | no | the landlord bears maintenance |
The last line in particular leads to disputes. A heating contractor's bill often contains maintenance and repair at the same time. Only the maintenance part belongs in the heating costs; you bear the rest yourself.
02Base costs and consumption costs: the 50/70 rule
Heating costs are divided into two parts. One part follows the measured consumption of each flat, the other the area. The area share is called base costs. It covers the fact that a building also loses heat when no one is heating, for example via pipes and the stairwell.
The consumption share must be at least 50% and may be at most 70% (§ 7 Para. 1 HeizkostenV, for hot water § 8 Para. 1). As the building owner, you decide which rate to choose (§ 6 Para. 4 HeizkostenV). For condominiums, the owners' association decides this.
The formula for heating a flat looks like this:
| Part | Calculation |
|---|---|
| Base costs | House heating costs × base cost share × own area ÷ total area |
| Consumption costs | House heating costs × consumption share × own units ÷ all units |
| Share of the flat | Base costs + consumption costs |
You are not allowed to change the key at will. This is permitted after structural measures that permanently save heating energy, upon introduction of pre-recording or for other objective reasons, and always only at the beginning of a new billing period (§ 6 Para. 4 HeizkostenV).
03Hot water: the formula from § 9 HeizkostenV
If the same system also heats the hot water, the metering service must first split the costs: what was room heat and what was hot water. Since the 2009 amendment, a heat meter has been provided for this (§ 9 Para. 2 Sentence 1 HeizkostenV). Calculation is only allowed if measurement involves unreasonably high effort.
Then this numerical value equation applies:
| Symbol | Meaning |
|---|---|
| Q | Amount of heat for hot water in kWh per year |
| 2.5 | fixed factor for generation and heat losses |
| V | measured hot water volume of the building in m³ |
| tw | average temperature of the hot water in °C, usually 55 to 60 |
| 10 | assumed temperature of the cold water in °C |
Q = 2.5 × V × (tw − 10)
If natural gas is billed according to gross calorific value, which is common with gas bills, Q is multiplied by 1.11. In the case of commercial heat supply, it is divided by 1.15. If neither heat quantity nor water volume can be measured, the ordinance allows a flat rate of 32 kWh per square metre of living space in exceptional cases.
The share that Q has in the building's total energy consumption is the hot water share of the costs. After that, heating and hot water are separated, each again distributed according to base and consumption costs.
04Example calculation: from the gas bill to the flat
Lena rents out a 72 sqm flat in a building with eight flats and 600 sqm of living space. The central gas heating also generates the hot water. The owners' association bills 30% by area and 70% by consumption. Lena and all figures are fictitious; the calculation is an example and not a forecast.
The heating costs for the building for 2025 are €15,000: gas, operating electricity, maintenance, metering service and equipment rental. The house has consumed 150,000 kWh of gas. 240 m³ flowed through the hot water meters at an average of 55 °C.
| Calculation | Result | |
|---|---|---|
| Amount of heat for hot water | 2.5 × 240 m³ × (55 − 10) | 27,000 kWh |
| Natural gas gross calorific value conversion | 27,000 kWh × 1.11 | 29,970 kWh |
| Share of gas consumption | 29,970 ÷ 150,000 kWh | 20 % |
| Hot water costs | €15,000 × 20 % | €3,000 |
| Room heating costs | €15,000 − €3,000 | €12,000 |
Now both pots are distributed among the flats. The heat cost allocators in the building count a total of 4,200 units, Lena's flat 600. Her tenant has consumed 30 m³ of hot water.
| Position | House | Rate | Flat |
|---|---|---|---|
| Heating base costs 30% | €3,600 | €6.00 per sqm | €432.00 |
| Heating consumption 70% | €8,400 | €2.00 per unit | €1,200.00 |
| Hot water base costs 30% | €900 | €1.50 per sqm | €108.00 |
| Hot water consumption 70% | €2,100 | €8.75 per m³ | €262.50 |
| Heating and hot water costs of the flat | €15,000 | €2,002.50 |
Two things stand out. Even a frugal flat contributes €540 a year via the base costs, no matter how little it is heated. And the consumption share determines how much frugal heating is rewarded. At 50% instead of 70%, the difference between frugal and wasteful flats would be significantly smaller.
05CO2 costs: which part remains with you
Since billing periods starting from 1 Jan 2023, landlords and tenants have shared the CO2 costs for heating and hot water. The benchmark is the building's CO2 emissions per square metre of living space per year. The worse the building, the more the landlord bears (§ 5 CO2KostAufG with Annex).
| CO2 emissions in kg per sqm per year | Tenant | Landlord |
|---|---|---|
| below 12 | 100 % | 0 % |
| 12 to under 22 | 90 to 80 % | 10 to 20 % |
| 22 to under 32 | 70 to 60 % | 30 to 40 % |
| 32 to under 42 | 50 to 40 % | 50 to 60 % |
| 42 to under 47 | 30 % | 70 % |
| 47 to under 52 | 20 % | 80 % |
| 52 and above | 5 % | 95 % |
The table is summarised. The law has ten stages of 5 kg each; the full list is in the Annex to the CO2 Cost Allocation Act (CO2KostAufG).
For Lena's building, we assume emissions of 27.3 tonnes of CO2, which is 45.5 kg per square metre. The landlord therefore bears 70%. At a CO2 price of €55 per tonne in 2025 (§ 10 Para. 2 BEHG), the CO2 for the whole house costs €1,501.50.
| House | Flat | |
|---|---|---|
| Total CO2 costs | €1,501.50 | |
| Landlord share 70% | €1,051.05 | |
| Flat's share of heating costs | 13.35 % | |
| Landlord share for the flat | −€140.32 | |
| Tenant's heating and hot water costs | €1,862.18 |
Around €140 a year remains with Lena in this example. For a well-insulated new building under 12 kg per square metre, it would be zero. This is one of the reasons why the energy condition of a building belongs in the calculation when buying a rented flat.
06Reduction rights and the retrofitting deadline at the end of 2026
The Heating Cost Ordinance gives the tenant two reduction rights. Both affect you directly as a landlord, as the costs still arise.
| Case | Reduction | Source |
|---|---|---|
| Consumption is not billed, for example because meters are missing | 15% of the tenant's share | § 12 Para. 1 Sentence 1 HeizkostenV |
| Meters or heat cost allocators are not remotely readable, although they should be | 3% | § 12 Para. 1 Sentence 2 HeizkostenV |
| Monthly consumption information is missing despite remote reading | 3% | § 12 Para. 1 Sentence 3 HeizkostenV |
| CO2 costs are not shown in the statement | 3% of the heating costs | § 7 Para. 4 CO2KostAufG |
The most important date is 31 Dec 2026. By then, all meters and heat cost allocators that are not remotely readable must be retrofitted or replaced (§ 5 Para. 3 HeizkostenV). Anyone who still has old devices in the house after that risks a 3% reduction starting with the statement for 2027.
Since 2022, tenants in buildings with remotely readable devices have also been entitled to monthly consumption information (§ 6a HeizkostenV). The metering service takes care of this, but it costs money, which in turn counts towards the heating costs.
07Special cases: change of tenant, device failure, vacancy
If a tenant moves out during the year, an interim reading is taken (§ 9b HeizkostenV). Base costs are distributed by time, consumption according to the reading. If no interim reading is possible, the metering service distributes according to degree-day figures, i.e. according to the typical heating requirement of the individual months.
If a device fails, consumption may be estimated, for example according to previous years or comparable rooms (§ 9a HeizkostenV). If this affects more than 25% of the area, distribution is only by area. Whether the tenant may then reduce the amount is disputed in individual cases.
If your flat is empty, you bear its share. Base costs continue, even if no one heats. With 72 sqm as in the example, that would be €540 a year, without a single euro of consumption.
08Risks and limits: what you should look out for
Most landlords do not calculate heating costs themselves, but take over the statement of the metering service. This is sensible, but does not relieve you of responsibility. Errors of the metering service are at your expense in relation to the tenant, and the deadline for the service charge statement also runs if the metering service delivers late.
Therefore, check three points before you pass on the heating cost statement. Does the consumption share match the resolution or your determination? Is the CO2 share shown and deducted from the tenant's share? Are repairs excluded from the heating costs?
- The building has remotely readable devices and monthly consumption information.
- The statement shows CO2 costs, stage and calculation bases.
- Consumption share and types of costs correspond to the previous year.
- There was a change of tenant during the year without an interim reading.
- Devices have failed and consumption was estimated.
- Heating costs have risen significantly for no apparent reason.
09Read on
- Creating a service charge statement: step by step
- Recoverable service charges according to BetrKV
- Energy certificate for landlords
- Service charge (Hausgeld) for condominiums
- Glossary: Warm rent
- Glossary: Recoverable service charges
10Sources
Legal texts retrieved on 29 Sept 2026, § 6, § 7 and § 9 HeizkostenV as well as the service charge index on 13 Oct 2026.
- Heating Cost Ordinance (§§ 2, 5, 6, 6a, 7, 8, 9, 9a, 9b, 12)
- § 9 HeizkostenV (Allocation for connected systems, hot water formula)
- CO2 Cost Allocation Act (§§ 5, 7 with Annex)
- Fuel Emission Allowance Trading Act (§ 10 Para. 2, CO2 price 2025 and 2026)
- German Tenants' Association, Service Charge Index for the 2024 billing year
- Example calculation: own calculation, as of 13 Oct 2026
Note: This guide does not replace legal advice. It generally reflects the status of the Heating Cost Ordinance and the CO2 Cost Allocation Act on 13 Oct 2026. All figures in the example calculation are a calculation example with disclosed assumptions.
FAQHäufige Fragen
What are basic costs for heating?
Basic costs are the part of the heating costs that is not distributed according to consumption, but according to living space. According to the Heating Cost Ordinance, this is 30 to 50% of the costs. They cover heat losses of the building that occur regardless of the heating behaviour of a single flat.
How do you calculate hot water costs using the formula?
The amount of heat for hot water is calculated using Q = 2.5 × V × (tw − 10), with V as the hot water volume in cubic metres and tw as the average temperature. For natural gas based on gross calorific value, multiply by 1.11. The share of this heat quantity in total consumption is the hot water share of the costs. The formula is only permitted if a heat meter would be disproportionately expensive.
As a landlord, can I choose the consumption share freely?
Yes, within the range of 50 to 70%, except in older, poorly insulated oil and gas buildings where 70% is mandatory. You may only change the rate for objective reasons and only at the beginning of a billing period. For condominiums, the owners' association decides.
What happens if the meters are not remotely readable by the end of 2026?
Then the tenant may reduce their share of the heating and hot water costs by 3%, starting with billing periods after the deadline has expired. The reduction is borne by the landlord. In the case of condominiums, you should clarify with the property manager whether the replacement has been resolved.
Do I as a landlord have to take over CO2 costs?
Yes, depending on the building's CO2 emissions, between 0 and 95%. Below 12 kg per square metre per year, the tenant bears everything; from 52 kg, the landlord bears 95%. The allocation must be stated in the statement, otherwise the tenant may reduce the heating costs by 3%.
Who bears the heating costs of a vacant flat?
The landlord. The basic costs of the empty flat continue to run and may not be distributed among the remaining tenants. Added to this is the consumption if the flat is kept frost-free.
Are the costs for the metering service recoverable?
Yes. Rental, calibration and reading of the devices as well as the costs of billing belong to the heating costs according to § 7 Para. 2 HeizkostenV. This also applies to the monthly consumption information.